Discussions

[jnkrsl]

A few months ago, one-half of my TV’s screen is full of colourful vertical lines and whatnot. Decided to put the TV aside and forget about it. Now, I turned it back on and still the issue persists, only this time, I factory reset-ed it. Now, there’s only a white vertical block on my TV’s screen that is now just covering 1/4 of it. And, it’s now cut off.

[RokuJechealR · Accepted solution]

Hi @jnkrsl,

Welcome, and thanks for posting to the Roku Community!

We appreciate you letting us know about the behavior you've encountered with your ONN Roku TV and the steps you took to resolve it.

The issue you are experiencing may be related to hardware. We recommend contacting your TV manufacturer directly to report this issue and request additional support.

Each Roku TV manufacturer provides direct support and warranty services for their Roku OS products.

For your TV manufacturer's contact information, you can reach out to them at Onn Support.

We hope that this will be sorted out soon.

All the best,
Chel