Discussions

[Ashley91316]

I’ve had my onn 50 inch 4k Roku TV for less than a year 7 month to be exact and now It has a blue horizontal line across the TV. Very upsetting that this happened to a tv less the a year old 

[RokuMary-F · Accepted solution]

Hi @Ashley91316,

Thanks for posting in the Roku Community!

Have you tried contacting ONN Support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

You can reach ONN Support here

If you have any other questions or concerns, please let us know.


Best regards,
Mary

[Highestknight0]

The same thing happened to my TV, less than a year old. Horizontal line across the middle of the screen. Half of the screen is blank, other half i can see picture but the quality is very low.

[renojim]

@Highestknight0, did you contact the manufacturer?  Roku doesn't make the TVs.

Where can I get support for my Roku TV™? | Official Roku Support

[Highestknight0]

I've sent them an email. And I tried to click on that link, but it is asking for my receipt. I can't find my receipt, no response yet from Roku.