Discussions

[Luceph]

TCL Roku Model 75S555

X02100UXMRF9

S0MMH29XMRF9

11.5.0

This horizontal white lines occur on all streaming apps when u enter them and during streaming. The only thing that fixes this is if I unplug the tv for two minutes and turn it on afterwards, but I have to do that everytime for it to function properly. It looks like flashing horizontal lines a few pixels thin in different spots that span the entire length of the screen.

[RokuDanny-R]

@Luceph

Thanks for the post and providing us with your device information.

Can you please provide us with a video of the issue you are experiencing so we can better understand what you are experiencing?

Please keep us posted and we will be able to assist you further.

Thanks,
Danny

[Luceph]

https://www.icloud.com/iclouddrive/04bUs4NlwlQ4EBKn3ElKGghpg#IMG_3350 

This is mostly what it does; however, if I restart the tv through the power settings, or unplug it, it will work fine for the rest of the day. I have to do that every time I turn it on for it to work correctly.