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Hisense with Roku TV model C232X freezing up A LOT
I’ve had my model C232X Hisense with Roku TV for a couple of years now and it just started freezing up a couple of months ago and has gotten worse over time. Sometimes it freezes up for a few seconds, and sometimes it happens for close to a minute. Every now and then it will kick me out of an app, but it mainly freezes up. The system software is up-to-date as well. I have done every type of reset you do, and uninstalled and reinstalled apps and nothing is helping. Hoping I can find someone to help me resolve this issue. Also have the tracker information if you need that so just let me know. Thanks.
![RokuJanadeeK RokuJanadeeK](https://i.pinimg.com/originals/54/bc/d3/54bcd3702324c3d419220f6e203e2a80.jpg)
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Re: Hisense with Roku TV model C232X freezing up A LOT
Hi @baw3sld,
We understand that you are having issues with your Hisense Roku TV. We're happy to investigate further.
For us to better understand this issue, could you tell us more about it?
- When did the issue start?
- What channels are affected?
- Are there any error messages?
- Besides removing and adding the channels affected, have you tried restarting your router?
- Have you tried connecting the TV to an alternative network, such as a mobile hotspot, to see if there is an improvement?
For our last resort, kindly perform a hard reset on your TV, but note that once a factory reset is done on a device, it will require re-activation.
Kindly keep us posted so we can continue assisting.
Regards,
Janadee
Roku Community Moderator