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howard238
Newbie
‎05-16-2023 08:59 AM

Hisense Live TV Guide issue?

This just started yesterday. When going to Live TV the guide automatically comes up on the screen with the love channel behind it. It usually just goes straight to Live TV without the guide. Any idea if it's a software change?

https://showbox.bio https://vidmate.cool/
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RokuAnjelie
Community Moderator
Community Moderator
‎05-16-2023 11:37 AM

Re: Hisense Live TV Guide issue?

Hi @howard238

Thank you for posting here in Roku Community.

We're sorry to hear that you've been having this trouble with your Live TV guide. No worries! We would be more than happy to assist you into this issue.

Did you recently update your Roku TV? What is the current OS that your Roku TV is running? Also is this the first time you encounter this kind of issue?

Please keep us posted and we will be able to investigate the issue further.


Best Regards, 

Anj

Anjelie A.
Roku Community Moderator
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