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Colby47
Newbie
‎11-24-2023 01:55 PM

Hi sense and Spectrum technology is not working for me at all.

My home screen is not working.  I  reset it twice and nothing.  There's no apps on the screen.  I  even tried to make Spectrum fix it.  Anyone else have a solution 

 

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RokuCarly
Community Moderator
Community Moderator
‎11-27-2023 10:19 AM

Re: Hi sense and Spectrum technology is not working for me at all.

A warm welcome here in the Roku Community, @Colby47!

We appreciate you reaching out for support. We'd be more than happy to assist you with this. 

May we first know if this is the first time you are having this issue after it has been activated? With that being said, when did it start? 

In addition, mentioning you have reset it twice, could you please clarify if this is a a factory reset? 

We'll be looking forward to your response so we can assess your concern better and provide you with an accurate resolution.

Bets regards,
Carly

Carly Y.
Roku Community Moderator
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