Help

Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mazar23
Newbie
‎11-12-2022 08:53 AM

Help with Roku black screen

my TCL Roku Tv just stopped working the other day and im not sure why. i tried going into the roku channel app and it didn't load so i went home and tried again. i then went home again and it went black. i unplugged it and reset it and it still doesn't work. the tv is on but the screen is black. i need some tips on how to fix this. debating on returning it but i bought this one to replace my old tv so i really don't want to.

10.0.0.0.1 192.168.1.254
0 Kudos
Reply
1 REPLY 1
renojim
Community Streaming Expert
‎11-12-2022 05:52 PM

Re: Help with Roku black screen

A black/blank screen is often a hardware failure.  If you shine a bright light on the screen can you see anything?

This is really a TCL issue and not a Roku issue.

Where can I get support for my Roku TV™? | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply
Labels