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kelleandken
Reel Rookie

Ghost Audio; audio continues to play after all devices are turned off

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After turning off TV and Streambar, I can still hear audio from whatever I was watching. How could this be?

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RokuEuniceL
Retired Moderator

Re: Ghost Audio; audio continues to play after all devices are turned off

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Hi @kelleandken,

Greetings from the Roku Community!

We'll be glad to assist you with your inquiry. Kindly try unplugging your TV and Streambar from their power outlets. After doing so, plug them back in to turn it on, and then try turning it off again to see if you can still hear the audio.

Feel free to update us here on the troubleshooting's outcome.

Sincerely,
Eunice

 

Eunice L.
Roku Community Moderator

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RokuEuniceL
Retired Moderator

Re: Ghost Audio; audio continues to play after all devices are turned off

Jump to solution

Hi @kelleandken,

Greetings from the Roku Community!

We'll be glad to assist you with your inquiry. Kindly try unplugging your TV and Streambar from their power outlets. After doing so, plug them back in to turn it on, and then try turning it off again to see if you can still hear the audio.

Feel free to update us here on the troubleshooting's outcome.

Sincerely,
Eunice

 

Eunice L.
Roku Community Moderator
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kelleandken
Reel Rookie

Re: Ghost Audio; audio continues to play after all devices are turned off

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Thank you, that seems to have solved the problem.

Ken

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