Discussions

[AZNAV1]

What bad karma have I deserved for being subject to the same Roku commercial every few minutes!?

[RokuNimfa-C]

Hi @AZNAV1, 

Thanks for reaching out to the Roku Community. 

We would be more than happy to look further into this issue but will need more details. What channel are you trying to access when this ad appears on the screen? Please provide specific content title examples that you have tried to play on the Roku device.

Keep us posted. 


Regards, 
Nimfa

[AZNAV1]

Nimfa, thank you for your quick response. There is nothing you can do. I tried to find a payment option for commercial free Roku. Nada. You guys are crazy with all your commercials and they are the SAME ONES.

[RokuNimfa-C]

@AZNAV1

Thanks for following up. 

We apologize to hear about your experience. We'll pass your feedback about the ads on The Roku Channel to our team for review. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you for your time and attention to this matter.


Regards, 
Nimfa

[Jwadiamond1]

AMEN!!! Can only take DoorDash and Wierd Al  so many times! Every break they run three times each before show starts back. 

[Jwadiamond1]

Please fix this! I’m going to ditch my Roku tv if not. Looks like this has been going on for several months! At least come up with some variety. It makes me not want to watch one show that it’s being advertised every five minutes.