Discussions

Premium audio. Made simple.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mherren
Newbie

Cracking Sound Issue with Streambar Pro/Surround Sound

Been having an issue with my Roku surround sound. I have the streambar pro, subwoofer, and 4 satellite speakers. A lot of the time, when I try to play a Blu-ray, the soundbar sounds like a blown speaker. It’s fine on the film menu, and when I reset it, it sounds fine until it reconnects to all the other wireless speakers and then it sounds horrible again. I contacted Roku support and they sent a replacement but it’s still doing the same thing. Any ideas? I’ve run out.

0 Kudos
1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: Cracking Sound Issue with Streambar Pro/Surround Sound

Hi @mherren,

Greetings from the Roku Community!


We understand you're having a problem with Roku streambar pro. We're happy to assist you further. Please check out this support article here on how to resolve audio playback issues on your Roku wireless speakers

Let us know how it works, and we will continue to assist you further.
Kind regards,

John

John
Roku Community Moderator
0 Kudos