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TabiZ
Reel Rookie

Closed captions turning on

So I bought a new Roku tv recently and I’ve noticed that while I have the closed captions off from system settings, when I turn them on for streaming services like Hulu or Disney + the closed captions turn on the closed captions for the whole tv. Is there a way to stop this? 

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Dfresh567
Roku Guru

Re: Closed captions turning on

@TabiZ when you are in a specific app like Disney+ or Hulu, turn on the close captioning from the app itself and not the TV. I’ve found when I’m watching a Show with my friend who’s French we turn close caption, while we are in the app on the episode itself. When I do it that way, it doesn’t carryover to the whole TV experience hopefully that helps.

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