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Cannot add OTA channel 13

My TCL 42" and HiSense 50" Roku tv's will not add WLOS channel 13 (Asheville, NC).  My 8-channel  Channel Master distribution amplifier feeds all of my tv's, Tablos, and Roku Ultras.  The signal is good and I see WLOS on all devices, including Roku Ultras, except the Roku tv's.  I've tried configuring the Roku tv's with various zip codes; no luck.  Roku help says to go to settings->system->storage and update.  There is no such menu selection.  Going to update yields no information about storage, nor does settings->system->about.  I would add the channel manually, but Roku makes no provision for manually adding channels.  WLOS channel 13 is the primary channel that I watch because of its local news and weather.  Guess I have to give up on Roku tv's.

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