Discussions

[EastTexasDragon]

My Hisense/Roku 43 in TV decided it wasn't going to power on this morning. I push the power button on the remote, the red light on the TV comes on and stays on. But the screen is black. No sound ether. So I tried to reboot the TV by unplugging it for a few minutes. Still has the same problem. Found a reset button on the back of the TV and reset the TV now the red light on the TV is blinking once a minute and the remote doesn't work the TV anymore. Help please

[renojim]

You can search the Internet for "hisense tv blinking red light" and you may find something that will help.  The fact that it's a Roku TV is pretty much immaterial.  If it's still under warranty, contact Hisense.

Where can I get support for my Roku TV™? | Official Roku Support

[EastTexasDragon]

Turns out the power board was bad. Cost to much to fix it so just going to buy a new Roku TV. Also found out this is a common problem with Hisense TVs.

[EastTexasDragon · Accepted solution]

UPDATE: Hisense Tech thinks the power board is bad. Which is weird to me because the power light is lighting up. Anyway it's going to cost to much to fix it so I bought a Roku Select Series 43" TV. Thank you guys for helping.

[Vinc3]

believe man .. happened the same to me. Sunday afternoon... well I think now is due a bad update! to fix we need the firmware, but looks impossible to find it!! I need the Hardware id... but I can't turn on the tv because of red flashing light... lets find a solution

[RokuJechealR · Accepted solution]

Hi @Vinc3,

Welcome to the Roku Community!

The issue you are experiencing may be related to a hardware issue, and we would recommend contacting your TV manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturers's contact information, visit our Community post here: Contacting Support for Your Roku TV.

We appreciate your understanding.

All the best,
Chel

[Vinc3]

maybe you know the Hardware id of the R43A7200GTUK ?

[EastTexasDragon]

It would cost more to fix it then it did for me to buy a new TV

[EastTexasDragon]

Hardware ID is G845X

[Vinc3]

Thank you… appreciate!! However while I’m trying to download, it says unrecognised model… 

I know it’s just a piece of **bleep**, not even two years lasts..

thanks again