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J33PST3R
Reel Rookie

Tablo TV 4th Gen on ROKU Express 4K unit

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Tablo TV 4th gen Guide has very slow loading and when changing stations, it always buffing, if I press the OK button the process proceeds to the next menu and so forth, the bottom of the guide screen is distorted after the 01/08/2025 ROKU Update, The Tablo TV app on my Android phone work fine - no issues. Please revert to an earlier version.

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Tablo TV 4th Gen buffer when changing stations after the update

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Hi @J33PST3R,

Welcome to the Roku Community!

We are glad to have you here, to share your issue regarding Tablo TV 4th Gen on your Roku device that keeps on buffering when changing stations. We would like to take a closer look into this issue.

Before we proceed, we would like to know the OS version and build of your Roku device. In the meantime we suggest you try the following:

  • Check the channel for updates
  1. Highlight the app
  2. Press the star (*) button on your Roku remote
  3. Check for updates
  1. Press Home on your Roku remote
  2. Move to the right and highlight the app you wish to remove
  3. Press Star
    on your Roku remote to open the Options menu
  • Restart your device by going through Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart, then add the channel again.

If the issue persists, please let us know. We look forward to your response.

Cheers,
The Roku Community Team

 

 

Riamie D.
Roku Community Moderator

View solution in original post

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4 REPLIES 4
andyross
Roku Guru

Re: Tablo TV 4th Gen on ROKU Express 4K unit

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Roku is only responsible for The Roku Channel and the operating system. Tablo writes the software and makes it available through the Roku store.

You can get better Tablo support on the Tablo Community forums:

https://community.tablotv.com/ 

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Tablo TV 4th Gen buffer when changing stations after the update

Jump to solution

Hi @J33PST3R,

Welcome to the Roku Community!

We are glad to have you here, to share your issue regarding Tablo TV 4th Gen on your Roku device that keeps on buffering when changing stations. We would like to take a closer look into this issue.

Before we proceed, we would like to know the OS version and build of your Roku device. In the meantime we suggest you try the following:

  • Check the channel for updates
  1. Highlight the app
  2. Press the star (*) button on your Roku remote
  3. Check for updates
  1. Press Home on your Roku remote
  2. Move to the right and highlight the app you wish to remove
  3. Press Star
    on your Roku remote to open the Options menu
  • Restart your device by going through Settings > Select System > Select Power. If you do not see a Power submenu, skip to the next step > Select System restart, then add the channel again.

If the issue persists, please let us know. We look forward to your response.

Cheers,
The Roku Community Team

 

 

Riamie D.
Roku Community Moderator
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J33PST3R
Reel Rookie

Re: Tablo TV 4th Gen buffer when changing stations after the update

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Yes, all the typical steps, I contacted ROKU support, and they walked me through their process I was able to correct the buffering, but I still had an issue with bottom of the screen being distorted, they are shipping a replacement.

RokuRiamie-D
Community Moderator
Community Moderator

Re: Tablo TV 4th Gen buffer when changing stations after the update

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Thank you for keeping us posted @J33PST3R.

If you have any other issues or concerns with Roku, please feel free to reach out to us again.

For further Roku support, you can:
  • Create a post here in the Roku Community
  • Check out the dedicated Roku Contact Us page for device or account issues.
  • Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page
Thank you for your understanding and continued participation in our community!
 
Cheers,
The Roku Community Team
Riamie D.
Roku Community Moderator
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