Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
itsmoreno
Reel Rookie

vix profile error on roku only

when i log onto vix from my roku all the profiles have the same continue watching from first profile. this is only on the roku on other devices it will show correct. i have already tried uninstalling and restarting with no results. 

Labels (1)
0 Kudos
3 REPLIES 3
renojim
Community Streaming Expert

Re: vix profile error on roku only

Sounds like a bug in the app.  You should contact Vix since it's their app.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
itsmoreno
Reel Rookie

Re: vix profile error on roku only

it’s only affecting on roku on other devices it’s working

0 Kudos
renojim
Community Streaming Expert

Re: vix profile error on roku only

Weird.  Do they all have the same app version?  Highlight the icon on the Home Screen and press * on your Roku remote to check.  While you're there, try checking for an update.  Also, do the Roku devices have the same software version?  Check under Settings->System->About.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.