Channels & viewing

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itsmoreno
Reel Rookie

vix profile error on roku only

when i log onto vix from my roku all the profiles have the same continue watching from first profile. this is only on the roku on other devices it will show correct. i have already tried uninstalling and restarting with no results. 

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renojim
Community Streaming Expert

Re: vix profile error on roku only

Sounds like a bug in the app.  You should contact Vix since it's their app.

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itsmoreno
Reel Rookie

Re: vix profile error on roku only

it’s only affecting on roku on other devices it’s working

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renojim
Community Streaming Expert

Re: vix profile error on roku only

Weird.  Do they all have the same app version?  Highlight the icon on the Home Screen and press * on your Roku remote to check.  While you're there, try checking for an update.  Also, do the Roku devices have the same software version?  Check under Settings->System->About.

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