Channels & viewing

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smellylad
Reel Rookie

unable to remove Adult fitness club

unable to remove this app tried with mobile app to remove and also a factory reset not sure what the issue is

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3 REPLIES 3
renojim
Community Streaming Expert

Re: unable to remove Adult fitness club

If you have an active subscription through Roku you won't be able to remote the app.  You can manage your subscriptions that are through Roku at https://my.roku.com .

Roku Community Streaming Expert

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smellylad
Reel Rookie

Re: unable to remove Adult fitness club

does that also count for free subscriptions once that is done will I be able to remove it?

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makaiguy
Community Streaming Expert

Re: unable to remove Adult fitness club

@smellylad-

If by "free subscriptions" you mean a free trial that will charge you the regular rate when the trial ends...

BEFORE THE FREE TRIAL EXPIRES -- Highlight the channel in the channel grid, press the * key on your remote, click on Manage Subcriptions, and cancel automatic payments (I don't have a subscription through Roku to check the exact wording).   If you don't do this before you are first charged, you'll have to wait until the pre-paid period ends in order to remove the channel.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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