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unable to access any free channels ..............

I haven't been able to view any free channels. I think it's because I am in Canada but the device may think I am based in the U.S.. How do I fix this?

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renojim
Community Streaming Expert

Re: unable to access any free channels ..............

You have to create a new account ensuring that it gets associated with Canada, so make sure you're not using a VPN or anything else that would mask your true location.  You may want to clear your browser cookies or use a private/incognito browser window to ensure any saved data doesn't interfere with the process.  Then factory reset the TV and link it to the new account.  You may want to close your current account.

How to close your Roku® account | Official Roku Support

How to factory reset your Roku® streaming device | Official Roku Support

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