i have a new hisense roku t.v. when i first got the t.v. i was able to see channel tbd. 11.3. now, it is just frozen. same screen no sound.
Thanks for reaching out to the Roku Community!
We understand that you are not able to play the TBD channel on your Roku.
We recommend performing the below steps and see if you can resolve the issue:
To help troubleshoot the issue further, follow this link: How to resolve a channel playback issue | Official Roku Support
Please try doing this and see if it helps with what you're experiencing.Best regards,Mary