Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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kenodave
Newbie

subscribing to channels on the internet versus on my TV

I have ROKU already set up on my TV. When I go to the ROKU website and try to add channels, I get the message,

'Oops. It seems there are no players linked to your Roku account'.

 

How do I remedy this?

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1 REPLY 1
RokuNimfa-C
Retired Moderator

Re: subscribing to channels on the internet versus on my TV

Greeting @kenodave

Welcome to the Roku Community. 

We catch that you are trying to add a channel from the Roku website but receive an error message. Have you confirmed that the device is linked to your Roku account? To check this information, go to Settings > System > About, and from that screen, you will see the Roku account email address linked to the device. 

Keep us posted on what you find out and we'll continue to assist you from there. 


Regards, 
Nimfa

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