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sonyarae
Newbie
‎11-28-2022 04:37 PM

shows im watching on my computer and mobile phone dont appear on my samsung tv

I'm subscribed to ScreenPix and I watch a few shows through that. When I'm watching on the website or on the mobile app, those shows appear in my Continue Watching section like I would expect them to. I've also watched them from my Continue Watching section on my Samsung TV in the past. Today when I opened the Roku app on my Samsung TV, my ScreenPix shows didn't appear. I checked my mobile app and the website to make sure I'm still subscribed and the shows haven't been removed, and I can still watch those shows from there just fine. But when I try to use the Samsung TV app my ScreenPix shows weren't in my Continue Watching and even when I specifically searched for them I couldn't find them. Has anyone had a similar problem or have any suggestions on what to do?

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RokuDanny-R
Retired Moderator
‎12-06-2022 07:01 PM

Re: shows im watching on my computer and mobile phone dont appear on my samsung tv

@sonyarae

Thanks for the post.

Have you tired contacting ScreenPix directly to inquire further? It's possible that the content that you are watching directly through other devices are not linked to ScreenPix within The Roku Channel.

Please keep us posted what you find out.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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