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RokuMary-F
Community Moderator
Community Moderator
‎01-04-2023 02:55 PM

Re: screen goes dark and grainy when shows play, completely normal before playing show though.

Hi @Egracey,

Thanks for posting in the Roku Community!

I'd be happy to look closely to see how we can help get you up and running.
Here are a few questions here to better understand what you're experiencing:

  1. What Roku model device are you using?
  2. Does the issue only occur on a specific channel or all channels on your Roku device?
  3. What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
  4. What troubleshooting steps have you taken so far to try to resolve the issue?

With more information, we will be able to assist you further.


Best regards,
Mary

Mary F.
Roku Community Moderator
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EmmaBell
Newbie
‎10-30-2023 12:06 PM

Re: screen goes dark and grainy when shows play, completely normal before playing show though.

I just had this problem. Restarting my device (settings-system-power-restart) resolved my issue. 

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