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bandc3
Newbie

roku device switches to another streaming service by itself when scrolling

While scrolling through streaming services my Roku device frequently selects one by itself. Also, while fast forwarding a program the device frequently asks me if I want to Sign Out for no reason.

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renojim
Community Streaming Expert

Re: roku device switches to another streaming service by itself when scrolling

I would guess that your remote is faulty or there's interference by something like sunlight hitting the front of your device.  Try using the mobile app as a remote and if the problem goes away you'll know there's a problem with your remote.

Roku Mobile App - Free for iOS® or Android™ | Roku

Roku Community Streaming Expert

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