Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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WshaZer
Newbie

Xfinity keeps sign me out

That resets it but doesn't prevent it from happening again.  We need a fix not a bandaid

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1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: xfinity keeps sign me out

Hi @WshaZer,

A warm welcome here in the Roku Community!

We understand you're having a problem with the Xfinity channel since it kept you signing out. We're happy to help you. Please try to update the channel by highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.

If the problem still persists, please keep us posted.

All the best,

John

John
Roku Community Moderator
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