@SuzG12
Was this originally set up while in the US? If so, your account, and thus your Channel Store, is identified as a US account wherever you happen to be at the time.
The easiest and quickest way to fix this is to do a Factory reset on the Roku and set it back up from scratch using a UK-based internet connection, and a new Roku account (i.e. linked to a different email address). To be sure it all "took", I'd try to use a UK-based email address, although I don't know for sure if that is necessary.
Factory Reset is found under Settings > System > Advanced system settings
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
