Channels & viewing

[JimmieU]

Thanks for the feedback.  Previous discussions and advice on the subject appeared dated so I thought it worth communicating with Roku first, particularly as Spotify was working perfectly through Roku until only very recently.  I think it safe to assume that you're  more expert on the subject than I so at this point I'll look into how to report to Spotify what I've been experiencing and what Roku has had to say about it.  

[Guynraleigh01]

Rudy 10.0.0 build 5209 Spotify no longer launches
 Removed and rebooted and installed again same issue . 

[dvallem]

Same with me. Can’t get past Spotify log in screen.  Running TCL Roku TV.  Tried uninstalling and reinstalling app and updating system.  

[miggy16]

Nothing ever worked. Until now. Hopefully Roku reads our messages and still doing something to fix it. Not everyone obviously was able to get the issue settled. 

[StreamerUser]

@miggy16 @dvallem @Junior64 

If you haven't already reinstalled Spotify, do so:

1) Remove the app (Highlight the app, press the Options (*) button on the remote, then Remove)

2) RESTART the Roku (Settings/System/System restart/Restart) <-- MUST DO THIS HERE!!!

3) Re-install the app

(If you dont restart after removal, settings/cached data associated with the app are left behind and it wont be a clean re-install)

@RokuDanny-R 

There are still unresolved issues with Spotify - please forward these issues to app management/engineering

[dvallem]

Thank you.  I got it to work again by going through the app on my phone.  

[MilesT]

You can't have been Roku customer for 25 years, company is only 18 years old and first of the video streamers was released 13 years ago.

[DBDukes]

@MilesT 

Maybe @Sassytinkrbell has a TARDIS.

[Momoman]

I removed, restarted, and then when I go to the select account page and try and login, nothing happens.

[StreamerUser]

@Sassytinkrbell 

What steps, if any, have you taken to resolve your Spotify issue (which was/is in fact acknowledged by Roku, and for which they claim to have resolved)?

Did you look at the thread @DBDukes directed to you?

You also didnt mention your Roku model # or firmware version (Settings/System/About) or app version (highlight the app and press Options (*) on the remote).