Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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wrechst
Reel Rookie

Re: Roku, are you really this ignorant?

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Just a small test?  We are now weeks into this that guide is worst i have ever seen ridiculous they must have had a 1st yr grad do whatever and not bother testing or get any user feedback...  Ridiculous

Re: What has happened to the channel numbers on the streaming channels?

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No channel numbers is an absolute train wreck..Can't quickly find anything..It's a major handicap

winston3338
Roku Guru

Re: What has happened to the channel numbers on the streaming channels?

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Hello, I was playing with a new soundbar and I had to do a factory reset and my channel numbers are back. I have a 32 inch Onn/Roku. 

Yep, I just checked again and I have channel numbers (for now) 

And I found this thread.. 

Remedy for disappearing channels on Roku TV

Just a heads up, we will be performing some basic troubleshooting steps to fix the issue and hoping for your cooperation on this one.

Please do this in your end

  1. Press Home on your Roku remote.
  2. Scroll and select Settings.
  3. Select System
  4. Select Software update.

After the software update, proceed to system restart

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart

IT WORKED!!  GIVE IT A TRY!!

0 Kudos
Griffith1
Newbie

Re: What has happened to the channel numbers on the streaming channels?

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How do I retrieve chanel numbers 

AST3
Newbie

Re: What has happened to the channel numbers on the streaming channels?

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Update/resart did not solve the problem on my roku tv.

My elderly parent is use to having numbers on streaming channels in order to find certain programs of interest! This new format also makes it difficult to retrieve antenna stations.  We, like many other viewers, want the numbers added back asap!!

AvsGunnar
Community Streaming Expert

Re: What has happened to the channel numbers on the streaming channels?

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The streaming channel numbers for the Roku Channel Live TV just returned to my devices and RokuTV today.  Either they are finished testing this nonsense on my devices or have changed course and decided against removing channel numbers as part of the 12.5 update.  Let's hope for both.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

Unhappy222
Channel Surfer

Re: What has happened to the channel numbers on the streaming channels?

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So amazing after months of more people asking what happened to the channel numbers on the streaming channel. I turned on the ROKU 12-6-23 and behold the channel numbers are there with the music playing Joy to the World. After the most replied to topic ever on the Roku community that effected all, handicap,elderly, young and old, common sense order has returned to my Roku. Thank You and don't tease me again.   

bratface
Roku Guru

Re: What has happened to the channel numbers on the streaming channels?

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Brion
Channel Surfer

Re: What has happened to the channel numbers on the streaming channels?

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My numbers are still missing. 

Christeen420
Binge Watcher

Re: What has happened to the channel numbers on the streaming channels?

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I have the 12.5 update and still had no numbers. However, I did do the system update today {4 channel updates} and the power reset and I now have numbers. Don't know if coincidental that the update fixed or test completed. Will find out if I still have numbers tomorrow.

Either way people should be asked to participate in a test not have it surprisingly shoved on them with no notice which added to the frustration in figuring out WTF happened!!!! 

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