Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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ct6789
Newbie

What happened to the My Media channel?

Why, oh why, did you discontinue the My Media channel? It worked great for playing videos recorded on PlayOn. Simple and easy to use. Could you PLEASE put this back!

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4 REPLIES 4
RokuMary-F
Retired Moderator

Re: What happened to the My Media channel?

Hi @ct6789,

Welcome to the Roku Community and thanks for reaching us.

Please be aware that If you can no longer find the channel in the Roku Channel Store, the channel may no longer be available on the Roku platform.  

You'd want to contact any specific channel to inquire further about whether they offer their channel/service on the Roku platform. Many channels on Roku are developed and maintained by the channel provider themselves.

Please let us know if there's anything else we can help you with.


Best regards,
Mary

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myross
Newbie

Re: What happened to the My Media channel?

He wasn't asking about a Channel.  I can't access MyMedia App to play my video on TV also.  I've purchased a Lifetime subscriptions years ago and it appears now you want to charge a monthly fee. 

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renojim
Community Streaming Expert

Re: What happened to the My Media channel?

@myross, you need to take it up with PlayOn.  Your "lifetime" subscription is with them, not Roku.  If they didn't update their channel/app then that's on them.  They, like all other developers, have been warned for years that this would happen.

Roku Community Streaming Expert

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Strega
Roku Guru

Re: What happened to the My Media channel?

@myross 

Roku calls “apps” “channels”.  Some people find this confusing. Like @renojim I tend to type channel/app or app/channel to try to cover the bases.

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