Forum Discussion

ct6789's avatar
ct6789
Newbie
3 years ago

What happened to the My Media channel?

Why, oh why, did you discontinue the My Media channel? It worked great for playing videos recorded on PlayOn. Simple and easy to use. Could you PLEASE put this back!
RokuMary-F's avatar
RokuMary-F
Community Moderator
3 years ago

Hi ct6789,

Welcome to the Roku Community and thanks for reaching us.

Please be aware that If you can no longer find the channel in the Roku Channel Store, the channel may no longer be available on the Roku platform.  

You'd want to contact any specific channel to inquire further about whether they offer their channel/service on the Roku platform. Many channels on Roku are developed and maintained by the channel provider themselves.

Please let us know if there's anything else we can help you with.


Best regards,
Mary

  • myross's avatar
    myross
    Newbie
    3 years ago

    He wasn't asking about a Channel.  I can't access MyMedia App to play my video on TV also.  I've purchased a Lifetime subscriptions years ago and it appears now you want to charge a monthly fee. 

    • renojim's avatar
      renojim
      Community Streaming Expert
      3 years ago

      myross, you need to take it up with PlayOn.  Your "lifetime" subscription is with them, not Roku.  If they didn't update their channel/app then that's on them.  They, like all other developers, have been warned for years that this would happen.

    • Strega's avatar
      Strega
      Roku Guru
      3 years ago

      myross 

      Roku calls “apps” “channels”.  Some people find this confusing. Like renojim I tend to type channel/app or app/channel to try to cover the bases.

    • Pastor-Javier's avatar
      Pastor-Javier
      Reel Rookie
      2 years ago

      I can't access my pictures or videos either the icon has disappeared in the Roku app so my question to all of you is this feature now only available with a monthly subscription? Or is it something deleted permanently?

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        2 years ago

        Hi Pastor-Javier,

        Welcome to the Roku Community!

        We'd like to know more about the issue that you're experiencing. Could you send us a photo or screenshot of your running problem? When did the issue start?

        We'll wait for your response.

        Thanks,

        John