Is anyone from roku listening. Has roku been in touch with CBS to correct this problem. A better solution would to activate once through roku and all channels work on that activation. If provider service is canceled it could easily canceled with roku. This **bleep** of having to reactivate every channel monthly is unnecessary, the technology is out there. Only for the paranoia of the different channels is the present system necessary.
I had been having the problem on only the CBS app prior to last weekend. I reset everything on Thursday and it worked fine until today. Today I got the "We're sorry an error occured" message again.
I have found that if I disconnect from Directv, the error does not reoccur. I don't have to remove, restart, and reinstall the CBS app. I watch "free episodes" on the CBS app and all is well. When I reconnect to Directv all is well for the day. The next day I get the "We're sorry and error occurred" again.
Looks like the CBS app has problems playing well with the providers.
I am getting the same problem. Only logging out and reauthenticating fixes it and it is very annoying. Clearly there is not a real error but a CBS problem. Can Roku please tell them their app has an authentication problem?