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Mauimiki
Newbie

Viewing live tv can not get black screen

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RokuJechealR
Community Moderator
Community Moderator

Re: Viewing live tv can not get black screen

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Hi @Mauimiki,

Thanks for your first post in the Roku Community!

We'd like to extend our help here to get this sorted out. If this is a multiple-channel playback issue on the Live TV, we would recommend performing a system restart by navigating to Settings > System > Power (if available) > System restart.

For additional troubleshooting, you can check our support page here: How to resolve a channel playback issue.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Viewing live tv can not get black screen

Jump to solution

Hi @Mauimiki,

Thanks for your first post in the Roku Community!

We'd like to extend our help here to get this sorted out. If this is a multiple-channel playback issue on the Live TV, we would recommend performing a system restart by navigating to Settings > System > Power (if available) > System restart.

For additional troubleshooting, you can check our support page here: How to resolve a channel playback issue.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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