Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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dmorel1
Newbie

Unable to search channels

Hey tengo el mismo problema no puedo instalar HBO Max, ni Disney plus, ha solucionado algo?

 

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13 REPLIES 13
RokuKariza-D
Retired Moderator

Re: Unable to search channels

Hey @dmorel1

Please be advised that we only support English in the Roku Community. We had to use google translate to understand your inquiry.

To help you with your concern, could you tell us on what region you are currently located? I'll be able to further assist you from there.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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dss_freak2000
Channel Surfer

Re: Unable to search channels

aun NADA... sorry... y COMO SIEMPRE, la excusa de ROKU es con la region y/o el proveedor del contenido

 

suerte

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dss_freak2000
Channel Surfer

Re: Unable to search channels

its a Roku TV... a

TCL 8116X

model 32S327

serial# YK00NJ731597

OS  10.5.0 - comp 4210-48

ID  JDA8AN731597

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RokuKariza-D
Retired Moderator

Re: Unable to search channels

@dss_freak2000

Thanks for the reply.

Please be advised that any Roku Player or TV can be activated to any Roku account, however, channel availability/access will vary from region to region. Channels that are currently available in any given region are certified for the Roku devices sold in that region.

For more information, you'd want to contact any specific channel/service provider to inquire further about which Roku devices they support their channel (app) on in your current region.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Geisson
Channel Surfer

Re: Unable to search channels

No, la gente de Roku no les interesa resolverlo

 

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DBDukes
Community Streaming Expert

Re: Unable to search channels


@Geisson wrote:

No, la gente de Roku no les interesa resolverlo


Si in regione subnixa non es, non laborabit.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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robgadget
Binge Watcher

Re: Unable to search channels

This is not a solution. As other people have said in this thread, it is beyond comprehension to not allow a simple search to add channels. Ridiculous.

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DBDukes
Community Streaming Expert

Re: Unable to search channels

@robgadget 

Only problems require solutions. Roku is working as designed. Search works where Roku offers search. That means there is no problem.

Now, users in unsupported (for search) regions might not like it, but it's still working as designed. Therefore, no solution is required.

If search was not working in a supported (for search) area, then yes, a solution would be needed. This is not the case, however.

If you want to submit a feature request, then use the feature request submission page.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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dss_freak2000
Channel Surfer

Re: Unable to search channels

Nada... ROKU no da soporte tampoco

 

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