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wshecky
Newbie

The Paramount app does not have the remove options listed?

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The new apps don't have the remove option listed?  Please check the paramount app.  it is not working and i need to remove and reinstall.  

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RokuEuniceL
Community Moderator
Community Moderator

Re: The Paramount app does not have the remove options listed?

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Hi @wshecky,

Greetings from the Roku Community!

We'll be glad to assist you with your inquiry. When you are ready to remove a channel, first determine if the channel has a subscription and whether that subscription is billed to your Roku account.

  1. Go to the Roku website on your computer or smartphone.
  2. If prompted, sign in to your Roku account.
  3. Select Manage Your Subscriptions

If the channel you want to remove is listed on this page, the subscription must first be canceled before the channel can be removed from your Roku device.

  • Note:
    • If a subscription is cancelled before the end of the billing cycle, you can continue to access the channel until the current billing cycle ends.
    • Channels cannot be removed at Roku.com.

To know more details. Check out this support article on how to remove channels from your Roku streaming device.

Kind regards,
Eunice

Eunice L.
Roku Community Moderator

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RokuEuniceL
Community Moderator
Community Moderator

Re: The Paramount app does not have the remove options listed?

Jump to solution

Hi @wshecky,

Greetings from the Roku Community!

We'll be glad to assist you with your inquiry. When you are ready to remove a channel, first determine if the channel has a subscription and whether that subscription is billed to your Roku account.

  1. Go to the Roku website on your computer or smartphone.
  2. If prompted, sign in to your Roku account.
  3. Select Manage Your Subscriptions

If the channel you want to remove is listed on this page, the subscription must first be canceled before the channel can be removed from your Roku device.

  • Note:
    • If a subscription is cancelled before the end of the billing cycle, you can continue to access the channel until the current billing cycle ends.
    • Channels cannot be removed at Roku.com.

To know more details. Check out this support article on how to remove channels from your Roku streaming device.

Kind regards,
Eunice

Eunice L.
Roku Community Moderator
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