Forum Discussion

Zowar13's avatar
Zowar13
Newbie
4 years ago

Removing Tennis Channel app from Roku - updating & restarting Roku - then reinstalling Tennis Channel - I still get "API Failure the connection timed out". Any other advice?

Kleerob's avatar
Kleerob
Newbie
4 years ago

I am having the same issues, removed channel, restarted the router, reinstalled the channel on my Roku TV and nothing. Extremely frustrating...

  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    4 years ago

    Hi Zowar13 Kleerob

    Thanks for letting us know all that you've done.

    Since removing the channel then re-installing it back in didn't resolve the issue you're experiencing, I'd suggest following RokuDanny-R's suggestion above. The channel provider's customer support team is the best one to assist you with this matter. 

    We appreciate your understanding.


    All the best,
    Kariza