You will have to contact whomever provides The Tennis Channel. Roku does not create or support channels for other providers. It appears you want this company: www.tennischannel.com
https://help.tennischanneleverywhere.com/hc/en-us/requests/new
JeffHale wrote:Wonderful - but I have not been able to locate "tennis channel support". The only alternative I saw was for tennis channel plus support--and they wouldn't respond until I provided proof of my plus account ("transaction ID shown on your receipt"). Where can I go for tennis channel support to ask about that work order number? Thank you.
Update:
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that was October of 2021 Now in July of 2022, SAME ISSUE.
cliff_sadler wrote:that was October of 2021 Now in July of 2022, SAME ISSUE.
It's still the Tennis Channel that has to address it. There's nothing Roku can do, as they didn't create the channel or provide support.
Agree. I have submitted a ticket to Help on their website. Hard to find, but look for the word Help, and then submit a ticket.
Try turning off any VPN on all devices, computers, etc. This worked on another Roku app where I was having the same issue. Why? I don't know but somebody else gave me this tip and it worked.
Hi there,
We thank you for your patience as we work on the issue with the Tennis Channel Roku app.
We'd like to let you know that we have received an update regarding the issue, our Tech Team was able to identify the bug that caused the issue with the access and right now are moving forward to formulating a fix which they will apply next once available.
We don't have a specific ETA for the fix yet, but we will send an update via another email as soon as we have an update.
We are tentatively closing this ticket, but should you have any other concerns or inquiries, please let us know by opening a new ticket or our online chat.
Kind Regards,