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Monkey5
Reel Rookie

TCL Roku tv crashing on all channels

TCL Roku tv keeps crashing/ shutting down. Internet connection is fine . It goes from a black screen to the red Roku screen, when it finally “connects “ can watch about 5 minutes and then it shuts down again. Tried unplugging for 30 seconds and plugging back in, doesn’t make any difference. 

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renojim
Community Streaming Expert

Re: TCL Roku tv crashing on all channels

@Monkey5, I hope it's still under warranty.  About all I can suggest is a factory reset and to contact TCL, but from reports here TCL won't help if it's out of warranty.

How to factory reset your Roku® streaming device | Official Roku Support

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