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Rayndrop
Newbie

Spotify not working, keeps exiting app

I have a 3700X Roku Express that will not play Spotify. It keeps exiting out of the app and I’ve not had this problem till recently. I have a Roku tv in my front room and that one is fine. I don’t know how to fix it and that’s all I use this tv for in my room honestly 

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renojim
Community Streaming Expert

Re: Spotify not working, keeps exiting app

You can try a "System restart" from Settings->System or Settings->System->Power (as appropriate).  If it doesn't work after the Roku restarts, highlight the app on the Home Screen, press * on your remote, choose "Remove app", perform the "System restart" (don't skip this or do it in any other order), and then add the app again from Streaming Channels.

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RokuCarly
Community Moderator
Community Moderator

Re: Spotify not working, keeps exiting app

Welcome to the Roku Community, @Rayndrop!

Thanks for reaching out. In addition to what our Community Expert provided above, you may check this support article dedicated to this: How to resolve a channel playback issue

We need to make sure that those steps have been done precisely to work. 

Hope this helps!

Best regards,
Carly

Carly Y.
Roku Community Moderator
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