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micchon
Newbie

Some Help with New Ultra green screen

Was streaming HBO Max, sound changed so I clicked my receiver to see if the app had changed audio streams. Came back to a flickering green screen. Tried unplugging the Roku, now I get a solid green screen. Audio still works fine, booting screen works fine. Total green when I get to the home screen.

Tried moving the HDMI from my receiver to the back of my TV, still green. Tried a different HDMI, still green. Checked my laptop, BD player, and NAS (all connected through the back of my receiver)...they all work as intended. Just this one device.

Roku Ultra is a couple months old with less than 30 hours of use. Any help here would be appreciated.

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renojim
Community Streaming Expert

Re: Some Help with New Ultra green screen

Do you have another TV you can try it on?

I've had strange HDMI problems in the past with other devices where the solution was to unplug the power from the TV for a minute or so to reset it.

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