Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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winter8784
Level 7

Signing in to a free channel

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I'm trying to watch RFD channel.  I have to sign in or create an account.  I've tried both.  It's so frustrating to put in my email address one letter and number at a time and then it doesn't work.  I've tried it several time.  If it's a free channel included with my spectrum subscription, I just want to watch it without signing in.   Why so hard!!!!

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RokuDanny-R
Roku Employee
Roku Employee

Re: Signing in to a free channel

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@winter8784

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Signing in to a free channel

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@winter8784

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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makaiguy
Community Streaming Expert

Re: Signing in to a free channel

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@winter8784-

Might you be entering your Roku credentials instead of your Spectrum ones?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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Strega
Level 18

Re: Signing in to a free channel

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Do you mean this channel? (This is the only one I find when I search for RFD.)

https://channelstore.roku.com/details/6b7e2a4f306e7a0f5d23ec37b7f21775/rfd-tv-now

That channel says “SERVICE MAY REQUIRE ADDITIONAL FEES” which is usually on channels that require subscriptions directly with them.  On the other hand, channels that say: “CABLE OR SATELLITE SUBSCRIPTION REQUIRED” are the ones you can get free if you already have them on your cable plan.

So, this specific channel/app may not have a way to connect to an existing cable account.

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