Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RaleighNole
Reel Rookie
‎10-19-2022 04:16 PM

Showtime app allows cable subscription but not when I select Featured Now

I have a Showtime subscription with Spectrum cable and it asked for provider, got my code and works fine. But the new Featured Now ads don’t .

How come?

0 Kudos
Reply
1 REPLY 1
RokuLianna
Retired Moderator
‎10-19-2022 05:34 PM

Re: Showtime app allows cable subscription but not when I select Featured Now

Hi  @RaleighNole

Thanks for the inquiry!

Many channels on Roku are maintained by the channel provider themselves. Since the error only occurs on the Showtime channel, that's an indication that there's likely an issue within that specific channel that needs to be addressed with an update from them. We indeed recommend contacting Showtime Support to report the issue and get help.

Thank you for your understanding.


Warm Regards,
Lianna

0 Kudos
Reply
Labels