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Rokyousux
Newbie

I want roku to reimburse all the devises I bought since they want decide what I can’t watch.

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Why did roku decide they are holier than letting it’s customers decide if they want to watch adult content? I payed them for devises and tvs that were able to show certain channels. Now I have devises and tvs that won’t because roku decided I couldn’t. I would like a full reimbursement off $2000 and an additional $1000 for my inconvenience. 

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What happened to all the adult channels

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rnstrait
Reel Rookie

Channel access | Private channel removal

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Roku decided to get rid of them all. As a result people are dumping Roku's now and going to the Firestick

renojim
Community Streaming Expert

Channel access | Private channel removal

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You're thinking couldn't be more wrong.  Good luck with that reimbursement.

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renojim
Community Streaming Expert

Re: What happened to all the adult channels

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Just to clarify, Roku didn't single out adult channels.  They got rid of all private/uncertified channels.  It had nothing to do with the channel's content.  If you must blame it on someone, blame it on the pirates.

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Pluto62
Reel Rookie

Channel access | Private channel removal

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thank you for entering my home electronically and changing things on my PERSONAL electronic devices. thank you for deciding what i can and can't watch. thank you for the "big brother" control you are forcing upon me. thank you for showing that you do not believe in the basic human right of free choice.

DBDukes
Community Streaming Expert

Channel access | Private channel removal

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@Pluto62 

If you're talking about the recent removal of non-certified (and never supported) apps, then whoever gave you that information gave you bad information. They either lied to you, or just didn't know what they were talking about.

If you're talking about something else, please elaborate.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

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Pluto62
Reel Rookie

Channel access | Private channel removal

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yes i am talking about the removal of the non-certified apps. once a person buys something it is theirs to do with as they see fit. it is not up to the the manufacturer to tell me how to use my property.  example, if i buy a tarp and use it to slide down a snow covered hill the manufacturer has no right to tell me the tarp is only for covering a wood pile because that is the way we designed it. it is non of their business how i use the tarp.

DBDukes
Community Streaming Expert

Channel access | Private channel removal

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@Pluto62 

You mean the one where Roku tells you before you add it via a little (actually, big) popup that the app you're adding is non-certified and that it can be removed at any time without notice (which Roku gave 120 days notice, by the way), and that you agreed to? That one?

You should understand that I'm not thrilled with how Roku did all this, but we were told ahead of time that Roku could remove them, and Roku even said, 121 days before they were removed, that they would be removed.

Roku didn't get any money from any subscription you made to a service attached to a non-certified app. If some service didn't follow the Roku app process (that is, they didn't complete certification) then your beef should really be with them.

Non-certified apps were, as warned, add at your own risk. When I do something at my own risk, it's at my own risk. I believe it works that way for everybody.

DBDukes
Roku Community Streaming Expert
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DBDukes
Community Streaming Expert

Channel access | Private channel removal

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@Pluto62 

Oh, I should add that the removal of an app was based on the app status as non-certified, nothing more. The content did not figure into it.

Some have made the false claim that Roku removed PornHub (the 2nd biggest group of complaints so far) because of the content of the app. That's not true. It was removed because it was non-certified. Hold that thought.

Some have made the false claim that Roku removed VidAngel (the biggest group of complaints so far) because of the content of the app. That's not true. It was removed because it was non-certified. Hold that thought.

One group complains that Roku doesn't want to let them see naked people fornicating. The other group complains that Roku wants to make them see naked people fornicating (VidAngel edits movies and takes out certain scenes and languages).

The fact is Roku wants all apps to be certified, and the beta app process used as intended: a place for apps to be available to users who are trying it out to help work out bugs, ahead of the app being certified. Many many many companies abused this, and stopped once the apps were placed in the non-certified library. Roku is now enforcing hard limits, which include 120 day life for apps. And that notice went out 120 days before the apps were removed. This was not some sudden thing. The app developers knew what they had to do, and didn't.

Oh, and the Independent Developer Kit (part of the revamp) includes a place for an app to be listed as "adult." https://developer.roku.com/docs/developer-program/publishing/channel-publishing-guide.md#beta-channe...

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

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