Hi, @TabithaC
Welcome to the Roku Community.
We appreciate you for informing us about the issue you've experienced with the Roku Live TV that won't play on your Roku device, and we'd like to ask a few questions so we can understand your issue further.
May we know where you are currently located? Also, can you access content on The Roku Channel?
Keep us posted.
Thanks,
Kash
Takashi O.
Roku Community Moderator