Channels & viewing

[Darkcola]

I've given up on Netflix on my Roku, started using my fire stick. YouTube started crashing and now Disney plus.

Been reading a lot of posts here and the community moderators template responses. Like check for latest updates? It updates every night. 

Clear the cache, maybe for a one day fix.

Netflix keeps crashing, mods move the blame to Netflix rather than owning up to it. 

What's your Roku model, people keep posting it and still nothing 

Does anyone have any actual fixes? Like can the Roku be formatted and put a diff os on it? Really frustrating!

[RokuCarly]

Welcome to the Roku Community, @Darkcola!

Thanks for sharing your sentiments here. We'd be happy to provide further information regarding this matter.

If you have already followed all the possible troubleshooting steps suggested by other Roku moderators here and the issue persists, we highly recommend directly raising your concern to the channel provider, as they are responsible for issues happening inside their app. 

Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider

In some cases, this may also be related to your network connection's signal strength. Ensure your Wi-Fi connection is stable and performing well. Sometimes, even with fiber optics, fluctuations in speed or signal strength can cause delays.

These support articles may help you with this:

• How to check the connection to your home network and the internet
• How to improve the Wi-Fi or wireless internet connection to your Roku streaming device

I hope you find this information helpful.

Best regards,
Carly