Forum Discussion

Janna11's avatar
Janna11
Newbie
3 years ago

Roku channel changed audio to Spanish from english.

I purchased a Roku stick just yesterday, January 11th 2023, and I also have had this problem already. Watching American Pickers and it changed from English to Spanish half way through. I can see this...
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

Hi Community users,

Thanks for the post.

Can you please specify the title and time that the issue occurs so we can try to replicate the issue you are experiencing and investigate further?


Thanks,
Danny

  • George4993's avatar
    George4993
    Reel Rookie
    3 years ago

    For me the issue happens throughout the day everyday.  But only on the syfy and amc channels. If it's not in Spanish it will switch over to English voice over. 

    • RokuERey's avatar
      RokuERey
      Retired Moderator
      3 years ago

      Hi George4993,

      Thanks for keeping the Roku Community posted!

      We see that you're experiencing this kind of behavior, and we'd like to learn more about it.

      Could you tell us a bit more about this? When did you start seeing the issue occur? What are the steps that led you to this behavior?

      Is this a channel that can be accessed independently or only through The Roku Channel? In your efforts to find a solution to this issue, what kinds of troubleshooting actions have you tried so far?

      Once we have a clearer grasp of the situation at hand, we will be in a position to provide some compelling recommendations to you.

      Thanks,

      Rey