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Plymouth
Newbie

Roku and Brit Box Sign-in Issue

When I tried to watch Brit Box, I was notified that I needed to sign-in (I am signed in to Brit Box on my computer) so I clicked on Sign-in, but when the new screen came up and I clicked on Sign-in (to Brit Box) the Roku sign-in came up but it won't take my password and continues to say it is incorrect.  I can watch our other streaming service without a problem (Acorn, PBS, etc.).

 

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2 REPLIES 2
gg7
Reel Rookie

Re: Britbox not recognizing any of my sign in info

Were you able to ever get in? I just signed up for Britbox and same thing - it shows my email but when enter the password it refuses to recognize it. I then changed my password for Roku and tried again. Still doesn't work. Ready to cancel and try it on Prime.

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renojim
Community Streaming Expert

Re: Roku and Brit Box Sign-in Issue

Are you using the proper credentials?  You should be using whatever email address and password you've established with BritBox and not your Roku account email and password.

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