Channels & viewing

[Pstumpf]

I have 2 express 4k units exhibiting problems.  I am becoming fed up with this poor quality and am considering moving to a new platform.  Not roku or amazon.  

[RokuTakashi]

Hi, @Pstumpf

Thanks for posting, and welcome to the Roku Community.

We're sorry to hear about this, and we'd like to know additional details for us to better understand the issue. What channel/app is having the issue? Also, when did you notice this issue occur? Further, what actions do you attempt to temporarily exit the "freezing" issue you've encountered?

The more informative details you provide, the better we can understand the issue.

All the best,

Kash