Hi @bradtvx,
Welcome to the Roku Community!
We're sorry to hear about the experience you've encountered with your Roku device. Would you mind elaborating more on your concerns? We'd like to know how we can help. Does it only occur on a specific movie/show or all movies/shows on The Roku Channel? In addition, could you specify the troubleshooting steps you have taken to try to resolve the issue?
With more details, we will be able to best assist you.
All the best,
Chel
Jecheal R.
Roku Community Moderator
