Hello! @Gary111,
Thank you for joining us here in the Roku Community!
We appreciate you reaching out to us. We're pleased to assist.
In this situation, contacting the Roku account and billing team for direct assistance would be best. They have dedicated support channels, including email, chat, and phone support, to help customers in your situation. You can contact them by visiting here.
Thanks,
Arjiemar
Arjiemar
Roku Community Moderator