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Gary111
Newbie

Retro reels after payment continues to request payment

Been there, done that, you got me again. Subscriptions in the past, app never opened. Roku collects but app wants Subscriptions, Roku wants you to jump through hoops for a dud. 

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RokuArjiemar
Community Moderator
Community Moderator

Re: retro reels after payment continues to request payment

Hello! @Gary111,

Thank you for joining us here in the Roku Community!

We appreciate you reaching out to us. We're pleased to assist.

In this situation, it would be best to reach out to the Roku account and billing team for direct assistance. They have dedicated support channels, including email, chat, and phone support, to help customers in your situation. You can contact them by visiting https://support.roku.com/contactus.

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator
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