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Joshneedshelp
Newbie
‎06-03-2023 01:58 AM

Retrieve recordings that deletes at 12 am

Is there any way to retrieve the recordings that I didn't get to see. Roku automatically deletes my videos at 12:00 am. I need to view the deleted videos from 5pm to 12 am. Can I some how retrieve those deleted recordings from that time frame. Somebody broke into my home. I didn't get home to after 12 am. I didn't get to see those recordings. Please help ..

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renojim
Community Streaming Expert
‎06-03-2023 12:26 PM

Re: Retrieve recordings that deletes at 12 am

Assuming you're speaking of a Roku camera and assuming you have a Smart Home Subscription, you should be able to go back two weeks.

Roku Smart Home Subscription | Cloud Recording. Smart Detection. Professional Monitoring. | Roku

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