Channels & viewing

[erzbet]

I also canceled. And told them why. (all the multiple issues, resume not working, crashing, problems with forwarding, etc) But didn't pick up on their offer. I said I'd reconsider if on this Roku board I saw others say the issue was resolved. 

Today I got this:
 
We apologize for the delay as we are experiencing high volumes and will get back to you as soon as possible. Your inquiry is pending and has been escalated to the proper department to resolve.

Best wishes,
 
Acorn TV Help CenterTeam

[colby2]

Sounds like your getting the run around.  

[siamhie · Accepted solution]

AcornTV finally updated the channel. Resume episode working again.

[colby2]

It works so far, let’s see how long it lasts.

[erzbet]

Thanks so much for updating! I'll try again

[colby2]

I had to uninstall Acorn and then reinstall it.  Worked after that.

[Ceeotters]

I totally forgot. I had been watching on my firestick and so when I started watching something on Acorn on the Roku I didn't even think about it when I was able to resume. I'll close this thread (if I can).

[RDsquared]

I wish the update worked for me.  SO FRUSTRATING

[Oregonlj]

I also had to uninstall and reinstall acorn TV on my Roku device to get the update to work. I tried all the other shorter options like restarting Roku unplugging my device and replugging it in doing the update on the system setting and none of them worked but when I removed my acorn app from home and then put it back again the update worked yay!

[Barnettm]

After all this time we now have 2 Roku streaming AcornTV in full function. I sincerely hope those who are still struggling with the resume episode that they will have a resolution very soon.  Thank you for all the support and commiserating !