Channels & viewing

[NAYINKY]

I have channels that are in the Roku menu as streaming channels, navigation, genres, news and weather, 73 of 500 is the channel i want to remove. When i select the channel it gives me two options. 1- add channel, 2- view screenshots. This channel is not on the main menu only the Roku streaming channels. Any assistance would be greatly appreciated. Thank you

[AvsGunnar]

@NAYINKY 

If you selected "Streaming Channels" from the Home Screen Menu (on the left), the channels/apps that are listed there are "capable of being added/installed" to your Roku device or RokuTV.  They are not necessarily already installed on your Roku device so they cannot be "removed".  That is why you are seeing "add channel" as an option.

You can only remove channels/apps that are installed on the Home Screen. (those channels/apps that are to the right of the menu on the Home Screen.  These channel/app icons are those that are currently installed on your Roku device).

Feel free to post a screenshot here if you are still having issues to give us better understanding what you are trying to do if I misundertood the above.

[NAYINKY]

How am i able to watch them and they’re in my guide if they were never added? Little confusing. Thank you for the help.

[AvsGunnar]

@NAYINKY 

Then I misunderstood what you are trying to do.  Are you able to post a screenshot or able to provide more info? 

[makaiguy]

@NAYINKY-

The Streaming Channels menu item on the left side of the Roku stream is basically a shopping list.  It is the full inventory of channels available in your geographical region that are compatible with your Roku model.  They are grouped into several channel categories.

Only the channels actually installed to your Roku are shown in the channel grid to the right of the home page left side menu.  You can click on any of these installed channels to load it for viewing.

Sorry, I don't understand what you mean by "73 of 500 is the channel i want to remove".